Hotel · Hanoi · Ha Noi Municipality
San Premium Hotel
A 4-star family-run hotel in the heart of Hanoi's historic Hoan Kiem district, praised for its attentive service and central location.
- Central Hoan Kiem location, steps from craft shops and bars
- Top-rated staff (9.7) known for helpful recommendations
- Free Wi-Fi, breakfast buffet and 24-hour reception
About
San Premium Hotel
San Premium Hotel sits on Ha Trung Street in the Hang Bong Ward, right in the middle of Hanoi's Old Quarter. You're surrounded by Vietnamese craft shops and casual bars, with the Vietnam Military History Museum 750 metres away and Noi Bai International Airport a 28-minute drive. The hotel's 24-hour reception and concierge-style staff make it easy to plan your explorations.
Rooms are soundproofed and come with air conditioning, minibars and flat-screen TVs. Choose from Deluxe Rooms, Junior Rooms, Suites and a Family Connecting Room. The in-house restaurant serves a breakfast buffet of local dishes – including pho – and the hotel can arrange airport shuttles, tours and laundry. A fitness centre, spa treatments and business facilities round out the offering.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
In brief
What works, what to weigh
Strengths
4 reasons to book- Outstanding staff, consistently praised — Guests single out the front desk team – Jasmine, Jerry and others – for going beyond expectations, from planning excursions to recommending local eateries.
- Central yet quiet location — You're steps from the Old Quarter's craft shops, bars and the Hanoi train station, but still far enough from the main chaos to get a quiet night's sleep.
- Breakfast buffet with local flavours — The buffet includes Vietnamese dishes, pho and even Russian butter, with vegetarian options – a highlight for many guests.
- Comfortable, well-equipped rooms — Spacious, quiet and clean rooms with soundproofing, air conditioning and modern amenities – plus family connecting options.
Worth weighing
4 to weigh- No on-site parking — There's no parking listed, which may be a hassle if you're driving – though most guests arrive by taxi or the airport shuttle.
- Check-in ends at midnight — If you're arriving on a late flight, you'll need to plan around the 23:59 check-in cutoff.
- No pets allowed — Travellers with pets won't be able to stay here – the property is strictly no-pets.
- Value rating lower than service — While the experience is highly rated, the value score sits slightly below other categories, suggesting some guests found the price point a touch high for the offering.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite
- 1 King-size bed and 1 Sofa bed
Junior Room
- 2 Single beds or 1 Double bed
Family Connecting Room
- 2 Single beds
- City view
- Shower
- Heating
- Air conditioning
Deluxe Room
- 2 Single beds or 1 Double bed
- Shower
- Heating
- Air conditioning
Double Room
- 1 Double bed,1 King-size bed
- City view
- Shower
- Heating
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- VIP check-in/out
- Luggage storage
- Currency exchange
- ATM/cash machine
- Lift
- No smoking on site
Food & Drink
- Restaurant
- Special diet menus
- In-room breakfast
- Coffee shop
- Welcome drink
- Grocery shopping service
Room
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Tea and coffee facilities
- Flat-screen TV
- In-room computer
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/ticket assistance
- Paid airport shuttle
- Shoe shine service
Wellness & Leisure
- Spa & wellness centre
- Fitness centre
- Massage (back, head, full body, foot)
- Leisure/TV room
- Beach umbrellas
Business & Events
- Business centre
- Meeting/banquet facilities
- Fax/photocopying
Family
- Cots
- Babysitting/child services
- Children's menu
- Family Connecting Rooms
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 800 reviews
8.9Verified guest“Comfortable room and attentive staff, with free Wi-Fi that helped me explore. The 24-hour reception made me feel supported at all times.”
8.9Verified guest“Free of charge and nice hot breakfast for vegetarians, with local food. Quiet location, just 10 minutes to the city centre.”
8.9Verified guest“The location is great and perfect, just a short stroll away from a famous prison. The room is new-fashioned and functional, the staff are enthusiastic people with excellent customer service. They serve delicious breakfasts for all tastes with local food, Vietnamese cooked dishes, interesting Russian butter.”
8.9Verified guest“The staff were helpful, especially in arranging transportation.”
8.9Verified guest“I had an amazing 3-night stay! The location was super central, perfect for exploring all the city chaos. The breakfast buffet was great, with everything from strong coffee to local dishes. The upbeat front desk staff made my days even better. Highly recommended 😊”
8.9Verified guest“Really good staff service, clean, spacious room, delicious local breakfast.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter & Hoan Kiem: You're right in the thick of Hanoi's historic centre, with craft shops, casual bars and street food on your doorstep. The Hanoi train station is close for trips to Sapa.
Getting to the airport: Noi Bai International Airport is about 28 minutes away by car. The hotel offers a paid airport shuttle service to simplify the transfer.
36 Ha Trung Str, Hang Bong Ward, Hanoi, Ha Noi Municipality, 1000, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 44 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Does the hotel allow pets?
No, pets are not allowed at San Premium Hotel.
Is there an airport shuttle available?
Yes, the hotel offers a paid airport shuttle service to Noi Bai International Airport.
Does the hotel have a fitness centre?
Yes, there is a fitness centre on site, along with a spa and wellness centre offering massages.
Are there family-friendly amenities?
Yes, the hotel provides cots, babysitting/child services, a children's menu, and Family Connecting Rooms.
Is Wi-Fi available?
Yes, Wi-Fi is available throughout the hotel.
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The bottom line
For travellers who put service and location first, San Premium Hotel is a reliable choice in central Hanoi. The staff consistently turn a good stay into a great one, and the breakfast alone is worth waking up for.
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